Skip to content
Company Logo

Repeated Allegations

Scope of this chapter

This regional guidance is a range of supporting practice resources drawn from national legislation and recognised best practice, which may aid professional understanding and judgement. It is aimed as a source of support and places no requirements or expectations on practitioners or services. Your local Board may have developed local policies or guidance on some of these themes, which can be found on their website or local Contacts and Practice Resources section.

Repeated allegations are:

  1. Allegations of a similar nature against different people/organisations;
  2. Allegations of a similar nature against the same person/organisation;
  3. Allegations of varying nature against different people/organisations; or
  4. Allegations of varying nature against the same person/organisation.

Repeated allegations can be made by the adult, a carer or any other person. For example, a family member, friend or even a professional.

All concerns should be considered on their own merit and recorded individually.

It is important that all allegations are treated without prejudice, and the adult (or, where relevant, carer) receives the support they need during and after any disclosure they make.

  1. Each allegation must be risk assessed and reviewed to establish if there is new information that requires action under safeguarding adults processes;
  2. A risk assessment should be undertaken and measures taken to protect staff and others from unfounded allegations, where appropriate.

Where repeated allegations prove to be unfounded, it is important to try and understand why they continue to be made, and whether there is any action that can be taken or support that can be provided to the person making them that will  reduce the risk of further allegations.

For example:

  1. Are they unhappy or dissatisfied with a service?
  2. Do they dislike someone?
  3. Do they resent the person or organisation?
  4. Are they influenced by the opinion of someone else? and
  5. If repeat allegations are being made by an adult at risk, would they benefit from communication support? or
  6. Are they frustrated by a lack of choice and control over daily life?

Last Updated: September 11, 2025

v11